FAQ

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+ Why should I choose Vivere-Audubon Surgery Center?

We’re dedicated to providing the best patient experience in an optimal environment, which maximizes comfort, convenience and patient-focused amenities. Here are a few of the reasons why you can count on us:

 

  • We have achieved clinical excellence. Audubon Surgery Center exceeds the national goals for quality, safety and patient satisfaction.
  • We have an experienced team. We treat each patient as an individual – not a number – and we’re committed to providing compassionate, quality care that is personalized for every patient.
  • We’ll see you in a convenient and comfortable setting. Audubon Surgery Center is unlike any other physician’s office, surgery center or hospital setting. Our facility is specially designed for ease of access and, most importantly, your comfort.
  • We offer financial counseling. Our experienced financial counselors will work closely with you on the best financial options available. When you choose Audubon Surgery Center, you can depend on us to do everything we can to minimize your out-of-pocket expenses. We provide you with an in-depth benefits verification; handle all pre-authorizations prior to your procedures; and follow the claim through the entire process after the procedure. Plus, we offer competitive, prompt pay discounts with the convenience of paying by phone.

+ What is an ambulatory surgery center?

Ambulatory surgery centers are modern healthcare facilities focused on providing same-day surgical care including diagnostic and treatment procedures. They offer patients the convenience of having their surgical procedures performed safely outside the hospital setting—often at a cost savings when compared with going to a hospital.

+ What insurance plans do you accept?

 

We accept the following plans:

  • Aetna
  • Blue Cross Blue Shield of Louisiana (commercial)
  • Blue Cross Blue Shield of Louisiana PPO
  • Blue Cross Blue Shield of Louisiana HMO
  • Cigna
  • Humana Gold HMO (Medicare Advantage)
  • Humana PPO
  • Medicare
  • Optum VA
  • People’s Health Network
  • UMR
  • United Healthcare
  • WebTPA
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